Frequently Asked Questions

Yes! Holidays are busy times and we rely on volunteers to help make holidays special for our families. Common needs are: meal donations, family events and holiday specific donations (Christmas trees, adopt-a-family, Easter baskets…etc) Please see our Holiday Page for more details.

Yes! Holidays are busy times and we rely on volunteers to help make holidays special for our families. Common needs are: meal donations, family events and holiday specific donations (Christmas trees, adopt-a-family, Easter baskets…etc) Please see our Holiday Page for more details.

We do! Donation pick-ups must be approved by our Facilities Coordinator. To submit your request, please call our front desk (920) 432-4646 (press 1)

We do! Donation pick-ups must be approved by our Facilities Coordinator. To submit your request, please call our front desk (920) 432-4646 (press 1)

Yes! It is helpful to call ahead and let the House Supervisor know that you’ll be coming (920) 432 4646 (press 1 to speak to the Front Desk). We ask that you only drop donations off between 8am-9pm Monday through Saturday or after 4pm on Sundays (unless special arrangements have been made.)

Yes! It is helpful to call ahead and let the House Supervisor know that you’ll be coming (920) 432 4646 (press 1 to speak to the Front Desk). We ask that you only drop donations off between 8am-9pm Monday through Saturday or after 4pm on Sundays (unless special arrangements have been made.)

Thank you so much for your desire to meet our needs. Please see our Monthly Needs List or call (920) 432 4646!

Thank you so much for your desire to meet our needs. Please see our Monthly Needs List or call (920) 432 4646!

We accept most gently used and new donations! We accept things like clothing, food, toys… etc. We do keep a Monthly Needs List which outlines our most needed items. There are a few things that we do not accept: Tube/Projection TVs, Sleeper Sofas and King-Sized beds. We also ask that you call before bringing donations as we may not need specific items at a given time.

We accept most gently used and new donations! We accept things like clothing, food, toys… etc. We do keep a Monthly Needs List which outlines our most needed items. There are a few things that we do not accept: Tube/Projection TVs, Sleeper Sofas and King-Sized beds. We also ask that you call before bringing donations as we may not need specific items at a given time.

We do require background checks for volunteers and families seeking shelter. Feel free to call our Volunteer Coordinator (920) 432 4646 x1113 or front desk (920) 432 4646 (press 1) with questions regarding our restrictions.

We do require background checks for volunteers and families seeking shelter. Feel free to call our Volunteer Coordinator (920) 432 4646 x1113 or front desk (920) 432 4646 (press 1)  with questions regarding our restrictions.

The first step to getting on our waiting list is to contact us – please call (920) 432-4646 and press 1 to speak to the front desk.

The first step to getting on our waiting list is to contact us – please call (920) 432-4646 and press 1 to speak to the front desk.

Please see our Employment page to view any open positions.

Please see our Employment page to view any open positions.

Yes! Children under the age of 14 must be accompanied by an adult. We do ask that you use discretion with younger children. We encourage families to serve together but if your little one will hinder your ability to perform the tasks at hand, we ask that you take that into consideration.

Yes! Children under the age of 14 must be accompanied by an adult. We do ask that you use discretion with younger children. We encourage families to serve together but if your little one will hinder your ability to perform the tasks at hand, we ask that you take that into consideration.

Yes please! We are so thankful for the many volunteers that serve home-cooked meals at the shelter. The first step is to register with our Volunteer Coordinator.

Yes please! We are so thankful for the many volunteers that serve home-cooked meals at the shelter. The first step is to register with our Volunteer Coordinator. Single volunteers, families, church groups, etc – all are welcome! Once you’ve registered, you’ll be invited to sign up on our meal calendar! Please contact the Volunteer Coordinator at (920) 432 4646 x1113

We receive donations from faithful individuals, churches, businesses and foundations that support our work. Only a small portion of our funding comes from the federal government as administered through the State of Wisconsin. For more details please see the Our Funding page.

We receive donations from faithful individuals, churches, businesses and foundations that support our work. Only a small portion of our funding comes from the federal government as administered through the State of Wisconsin. For more details please see the Our Funding page.

We’d love to have you come for a tour of either of our facilities. We only ask that you schedule it ahead of time. Please contact our Volunteer Coordinator to set a tour time! (920) 432 4646 x1113

We’d love to have you come for a tour of either of our facilities. We only ask that you schedule it ahead of time. Please contact our Volunteer Coordinator to set a tour time! (920) 432 4646 x1113

The Bridge is our rent-based transitional living program that serves homeless families with children who are unable to move into permanent housing from a shelter or other community program.

The Bridge is our rent-based transitional living program that serves homeless families with children who are unable to move into permanent housing from a shelter or other community program. There are eight fully furnished apartments available to provide a safe and encouraging environment during a family’s transition. Please see Our Programs for more information!

Our mission statement is to teach families the skills and connect them to the resources needed to become self-sufficient members of our community and maintain self-sufficiency.

Our mission statement is to teach families the skills and connect them to the resources needed to become self-sufficient members of our community and maintain self-sufficiency.

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